Frequently Asked Questions

Everything you need to know about your HigherDOSE experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International delivery times vary by location but usually range between 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that certain limited-edition releases may be final sale.

How do I track my order?

Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics whenever possible to ensure both longevity and environmental responsibility.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can request a change within 1 hour of purchase by contacting our support team, but we cannot guarantee modifications after that window.